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I've forgotten my password

7 simple steps to resetting your password

Incredible Support avatar
Written by Incredible Support
Updated over 5 months ago

To reset your password, all you need to do is follow the steps below:

  1. Tap on the Sign in option at the bottom of the screen

  2. You'll now see the login page. Tap on the Forgot password? option

  3. Enter your email address (the one associated to your account)

  4. Check your email for a password reset email from us

  5. Tap the Reset password button in the email

  6. Enter a new password and click Confirm

  7. Tap the Go to log in button and log in with your new password

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