Skip to main content
All CollectionsPaymentsBill Pay
What is the eligibility criteria for a Bill Pay transaction?
What is the eligibility criteria for a Bill Pay transaction?

What you can and can not pay for with Bill Pay

Incredible Support avatar
Written by Incredible Support
Updated today

What types of bills can you pay with BillPay?
You can use Bill Pay to cover a variety of payments, including:

  • Rent

  • Council tax

  • Utility bills (e.g., energy, water, Wi-Fi)

  • Legal fees

Payment limits
Bill Pay supports payments ranging from £20 to £5,000. If you need to increase your limit, simply contact our support team, and we’ll be happy to assist you.

We hope to broaden this scope as we grow, but currently, we’re unable to sign up the following types of companies (the list is not exhaustive):

  • Fetish products

  • Content: Books, magazines, audio, videos, websites, streaming services and other content formats deemed offensive or of a sexual nature

  • Escort services and other services in the adult industry

  • Financial service or money service business.

  • E-wallet or e-money that can be monetized, re-sold or converted to physical and digital goods and services or otherwise exit the virtual world

  • Credit repair and credit protection business

  • Buy now pay later / Instalment payment methods

  • Bearer share entities and binary options

  • Independent or unlicensed financial advisors

  • Insurance sales and services (life)

  • Money transfer & remittance businesses

  • Payroll, invoice & business services

  • Provider or seller prepaid access/stored value

  • Marketing related services

  • Airlines and Cruise Lines

  • Cloud storage, VPN, file sharing, (high-risk) cyber lockers

  • Animals and wildlife products classified as endangered or protected

  • Bail bonds and bankruptcy lawyers

  • Bidding fee and penny auctions

  • Certain social media business (e.g. click farms)

  • Casual dating services

  • Direct Marketing – Inbound teleservices, outbound telemarketing and travel-related arrangement services, Insurance services, catalogue merchants, door-to-door sales, multi-level marketing

  • Governmental services, such as embassies or consulates

  • Hazardous materials (B2B and B2C)

  • Intravenous therapy or Medical benefit packages

  • Key-entry telecom merchant

  • Live-streaming Services with in-app currency and donations

  • Mail order spouse or international match-making services

  • Pawn shops

  • Political, religious or Social Campaigning

  • Drugs, and tools specifically intended for the production of drugs, drug paraphernalia, illegal drugs, substances designed to mimic illegal drugs and / or other psychoactive products

  • Gambling services

  • Products or services specifically offered or intended to be used to create, produce or grow drugs or drug ingredients

  • Pharmaceuticals, prescription medicine and medical devices (including animal pharmaceuticals)

  • Tobacco, smoking supplies, e-cigarettes, e-liquids, vaping liquid, vaping accessories

  • Trade of fireworks, flammable or radioactive materials

  • Trade of weapons, ammunitions, military arms, explosive devices and firearm parts

  • Cryptocurrency exchange

  • High-risk securities, such as contract for difference (CFD), financial spread betting, initial coin offering (ICO), forex currency options, cryptocurrency options, trading and purchases

  • Security brokers /investments of any kind including the purchase of securities, currencies, derivatives, commodities, shares, options, precious metals, other financial instruments

  • Third-party Payment Processing such as aggregators, aggregators, including but not limited to marketplaces, platforms

  • Staged Digital Wallet Operators

  • Payment Facilitators or other internet payment or member service providers (IPSP or MPS)

  • Payment service companies, including but not limited to peer-to-peer, bill payments, commissary accounts

  • Decryption and descrambler products and services, devices designed to block, jam or interfere with cellular and personal communications

Did this answer your question?